FETC: IT Technical Support NQF 4

Opelong offers the IT Technical Support qualification at NQF level 4 which aims to give a foundational entry into the field of Computer Sciences and Information Technology and covers the basic knowledge needed for further study in the field of Systems Support at Higher Education Levels

Completing the IT Technical Support NQF 4 qualification will allow learners to become a qualified as an entry-level Technical Support professionals with a good fundamental knowledge of Information Technology.

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Prerequisites:

The IT Technical Support NQF 4 entry requirements are

• English at NQF level 3
• Mathematics at NQF level 3

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Accreditation:

Opelong Business Institute is accredited by MICT SETA to offer the IT Technical Support NQF 4 qualification

SAQA ID : 78964

NQF Level : 4

Credits : 163

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Outcomes:

After successful completion of the IT Technical Support NQF 4 qualification, learners will be able to

• Communicate effectively with fellow IT staff & users of information systems
• Understand the role of technology and computer systems in the business context
• Demonstrate an understanding of problem solving techniques, and how to apply them in a technical environment
• Demonstrate an understanding of Computer Technology Principles
• Select and use materials and equipment safely for technological purposes
• Work effectively as a team member within a support team