FETC: Business Administration Services NQF 4

Opelong offers the Business Administration Services qualification at NQF level 4 which is ideal for any individual who is or wishes to be involved in the Administration function within any industry, or non-commercial venture/organization. It is also the building block to advance the learner into the National Certificate in Business Administration Services: NQF Level 5.

Upon completion of this qualification qualifying learners will gain knowledge and skills in the Management of Records, Comprehension of written and verbal texts, Business Writing, Problem Solving, Ethics, Cultural Awareness, Self Management and Self Development, Project Teamwork and Business Policies and Procedures. The Qualification through its Elective Component enables the learner to specialize in areas of Administration such as Reception, Executive Administration, Financial Literacy, Relationship Management, Legal Knowledge, Communication, Project Administration and Support, Call Centre Administration and Human Resources.

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Prerequisites:

The Business Administration Services NQF 4 entry requirements are

• Communication, NQF level 3
• Mathematical Literacy, NQF Level 3
• Computer Literacy, NQF Level 3

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Accreditation:

Opelong Business Institute is accredited by Services SETA to offer the Business Administration Services NQF 4 qualification

SAQA ID : 61595

NQF Level : 4

Credits : 140

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Outcomes:

After successful completion of the Business Administration Services NQF 4 qualification, learners will be able to follow a career in

• Secretarial services
• Reception services
• Switchboard operations
• Financial Administration
• Banking Administration
• Personal/executive assistant services
• Technical assistance
• Typing
• Data capturing
• Systems administration
• Human Resources administration
• Basic Contracts Administration
• Legal Secretarial services
• Reception supervision
• Change administration and management
• Relationship management
• Project coordination.